Entre Managed IT Services West Springfield MA

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You are here: Home / Solutions / IT Services

IT Services

Help Desk Services

In many respects help desk services are meant to be all encompassing, and at Entre Computer Services, we see to it that our help desk services are no different. The main purpose of a help desk is to ensure your organization’s IT systems and operations are constantly running smoothly. To help achieve such continuity, we offer help desk services that include after business hours technical support, outsourced payroll support, work hours IT support, on-demand support and troubleshooting, as well as systems incident management and resolution. Ultimately it is Entre’s goal to provide affordable help desk support with industry leading response time, and better customer satisfaction. In doing so we aim to increase the uptime and eliminate the downtime of your systems, as well as keep them running more efficient and effectively.
Also, we offer basic help desk services like ticket creation and tracking, frequent ticket update notifications through messaging, and ticket archiving.

Technology Relocation

Technology relocation is one of the most frequently underestimated aspects of moving a business. Because technology is so often seen as entirely wireless and without hardware, even some businesses have a tendency to forget the weight and volume of the hardware that their technology has acquired.

At Entre Computer Services we see to it that all of our clients’ technology relocation go as smoothly as possible. More specifically, we ensure that all hardware assets are carefully transferred from your old office space to the new location. Our expert team of IT professionals we also see that all of your systems and software are unaffected by the relocation, and are ultimately fully functional in your new location. In doing so, after we disconnect, move, and then reconnect your technology, we will thoroughly perform exhaustive tests to make sure nothing has been compromised.

 

Warranty Services

Purchasing a warranty on valuable technology should hold the highest priority when making an expensive purchase for your organization. This way, if something happens to that technology you will be able to repair or otherwise replace the asset without incurring any additional cost. At Entre we provide warranties of all kinds to organizations of all kinds. Our warranty services provide insurance for valuable technology assets that your organization may have recently acquired.

Not only will one of our warranties protect your technology against damage and theft, it will also ensure that your technology assets are insured over time. This is critical because you never know when something will go wrong with technology, plus unfortunate events tend to happen when you least expect it, and sometimes at the worst possible time. A warranty solves this problem among others.

 

Win 7 Migration

A Windows 7 migration can be an extensive process to undertake. Such a project requires a skilled professional to seamlessly transfer your organization’s precious files and other bits of data from either an older version or an alternative platform to Windows 7. For that reason, Entre offers an expert team of IT professionals competent in Windows 7 migration. In fact, many of our specialists have done numerous migrations for our various clients.

Furthermore, Entre Computer Services will guarantee that none of your organization’s data will be damaged or lost in the migration process. This is a promise that many other companies are hesitant to make, primarily due to the unpredictability and frequency of issues that can arise during a migration. Regardless, our company not only feels confident offering such a promise, we will stand by the guarantee and fully compensate your organization if data is damaged or lost in the migration process.

 

Inventory Services

Whether you are in the retail industry or some other field that requires inventory management, Entre is here to assist you. We offer a wide range of inventory services, including tracking, auditing and counting. The critical nature of inventory services for those with constant turnover is of the upmost importance to us.
Inventory tracking is one of the most vital services that we offer. Entre provides companies the ability to track their inventory turnover in a method that is both cost effective and flexible to the demands of its operations. In addition, we include SKU and UPC counting as well as auditing as part of our inventory services.
Our inventory auditing service is one of our most popular services we offer, and for good reason. We essentially count your organization’s physical inventory by utilizing only the industry’s most advanced pieces of technology and equipment to process the number of units and other data relevant to the detailed report you will eventually receive from Entre. If you continue to use our inventory auditing service you will in turn be able to compare the periodic reports we give you to other inventory unit counts over time. You can also see a tally of inventory value by section of your store or business.
Lastly, our SKU and UPC counting provides more of a service for your customers than anyone else. Using the service they will be able to see an inventory list as well as the quantity of each item on it by merely scanning a barcode.

Supply Chain Solutions

Companies and organizations involved in the supply chain undoubtedly have a crucial need for solutions that make their operations more streamlined. At Entre Computer Services we do just that. What’s more, we see our role as a supply chain solutions provider as a complimentary partner in your company’s operations. When you entrust Entre to provide supply chain solutions, we become an integral part of your company’s end-to-end supply chain process. We will help elevate and perfect the strategy of your supply chain, intertwining relevant technology while making it as streamlined as possible. In turn, your operational performance and customer service will only be improved.

At Entre our supply chain solutions are offered either by the industry your organization belongs to, or by its capabilities. We work with companies in all types of industries from retail to healthcare. In terms of capability, we provide solutions to organizations with large and small inventories looking to get the most out of the supply chain.

Warranty Services

Purchasing a warranty on valuable technology should hold the highest priority when making an expensive purchase for your organization. This way, if something happens to that technology you will be able to repair or otherwise replace the asset without incurring any additional cost. At Entre we provide warranties of all kinds to organizations of all kinds. Our warranty services provide insurance for valuable technology assets that your organization may have recently acquired.

Not only will one of our warranties protect your technology against damage and theft, it will also ensure that your technology assets are insured over time. This is critical because you never know when something will go wrong with technology, plus unfortunate events tend to happen when you least expect it, and sometimes at the worst possible time. A warranty solves this problem among others.

Have a question? A certified specialist will be happy to will be happy to help.

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Our Customers Say it Best

"When I ask for help your team jumps at the opportunity to assist us with problem resolution. …Thanks for being a good partner."

Lisa M.

Manager of IT / Marketing Firm

"Thanks to your team for working with us on no notice. Your technicians were very helpful, professional and were the reason we got through the project…"

Raymond K.

Director of IT / Retailer

"Our late shift placed a call at 4:10am and your technician was on-site at 5:30am to resolve the issue; we experienced no loss of productivity and order entry for the day's business…"

Bill B.

Operations Manager / Distribution

"Your receptionist and technicians bring a cheer to doing business with you. Always a pleasurable experience!…"

Susan W.

Sr. Technician / Independent School

"Thanks for making our first experience with your company an exceptional one! Given the host of issues surrounding our network, we were pleased to see your technician identify the issues and correct them one by one in a structured manner not to mention that he stayed late until he was sure we would be up and running…"

Kyle R., COO

Supply Distribution

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Resources

Along with the many products and services that we offer at Entre, however, we also offer specific resources to our clients that directly contribute to the success of their technology usage. Some of those resources include: Data Center Specialists Desktop Specialists Network

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Entre Computer Center

Entre Computer Center
138 Memorial Avenue
West Springfield, MA 01089
www.go2entre.com

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Phone:(413)-736-2112
Fax: (413)-731-0664

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