Entre Managed IT Services West Springfield MA

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(413) 736-2112 | (800) 365-1775

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You are here: Home / Current Job Openings

Current Job Openings

We are hiring!

Are you looking to join a team that is committed to success? We have several positions that we are looking to enhance our organization with exceptional people additions. If you are looking for a fresh start with a growing business that demands commitment and rewards you for your efforts and contribution; then consider the following:
For any of the positions below, please send an email to hr@go2entre.com. You can also upload your resume here.

  • Inside Account Executive, Job Description
    Reporting to the VP of Sales, the business development Account Executive is expected to prospect and develop new customer leads, introduce Entre service, and close business on a monthly basis. This is a quota carrying direct sales position with the vast majority of business being conducted via phone and internet communication. The Sales Representative will be expected to develop a territory prospect plan and execute daily on that plan. In doing so, they will call into prospective customers, build relationships with the IT and lines of business groups and qualify businesses that match chosen criteria. This position will work closely with the Outside Sales organization in coordinating customer visits and potentially opportunity areas for products, services and solutions.
    Expectations of Account Executive

    • Develop prospect lists and develop ongoing prospecting plan to increase penetration and create new revenue and operating gross profit through identified customer needs.
    • Prospect new accounts and build relationships with potential customers using phone and internet communications.
    • Efficiently manage time to focus on activities that grow pipeline and revenue.
    • Use analytical skills to understand the customer, their business and technology issues and needs.
    • Leverage outside sales to conduct additional discovery, qualify need and prove the value of Entre solutions to address those needs.
    • Must have high ethics, integrity, and humility and have a desire to exceed expectations every day.
  • Technician, Job description
    Reporting to the Service Manager the technician will perform a variety of duties on behalf of our customers in support of servers, computers, and printers. Responds to and diagnoses problems regarding computer hardware, software, network systems and infrastructure on site.
    Expectations of Technician

    • Exceptional communication and customer skills
    • College degree and / or equivalent technical certifications
    • A+ PC Technician and A+ Server Certified, MCP, MCSA
    • Expert in system and network design for businesses both small and large.
    • Complete Microsoft Windows server design, installation and maintenance experience.
    • Cabling and Patch panel knowledge.
    • Extensive hands on work with network security and disaster recovery
    • Excellent verbal and written communication skills
  • Customer Service, Job Description
    Reporting to the Service Manager the customer service agent will perform a variety of duties to enhance our customer’s experience. This position is responsible for service order entry; problem resolution, communicating status, act as a liaison with sales, ensure products and parts are shipped according to customer expectations, daily management of open order report.
    Expectations of Customer Service

    • Minimum 1 year of experience in a customer service role
    • Minimum high school diploma required. Advanced schooling beyond high school is preferred.
    • Ability to multi-task in a fast paced setting is required
    • Excellent Microsoft skills in Word, Excel & Outlook
    • Pleasant phone manner
    • Excellent communication skills including the ability to listen carefully and communicate solutions verbally and in written form.
    • Problem solving skills
    • Data entry experience
    • Ability to read, write and speak English
    • Ability to compose reports and correspondence
    • Excellent verbal and written communication skills
  • Printer Technician, Job description
    Reporting to the Service Manager the printer technician will perform a variety of duties on behalf of our customers in support of printers, faxes and MFP’s. Responds to and diagnoses printer problems on site or over the phone.
    Expectations of Printer Technician

    • Good communication and customer skills
    • College degree and / or equivalent technical certifications.
    • 3+ Years experience in repairing Hewlett Packard, Lexmark, Dell, Xerox and other printers for businesses both small and large.
    • Extensive hands on work with the ability to properly diagnose and rectify issues swiftly.
    • Excellent verbal and written communication skills
Have a question? A certified specialist will be happy to will be happy to help.

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Our Customers Say it Best

"Your receptionist and technicians bring a cheer to doing business with you. Always a pleasurable experience!…"

Susan W.

Sr. Technician / Independent School

"When I ask for help your team jumps at the opportunity to assist us with problem resolution. …Thanks for being a good partner."

Lisa M.

Manager of IT / Marketing Firm

"Thanks for making our first experience with your company an exceptional one! Given the host of issues surrounding our network, we were pleased to see your technician identify the issues and correct them one by one in a structured manner not to mention that he stayed late until he was sure we would be up and running…"

Kyle R., COO

Supply Distribution

"Our late shift placed a call at 4:10am and your technician was on-site at 5:30am to resolve the issue; we experienced no loss of productivity and order entry for the day's business…"

Bill B.

Operations Manager / Distribution

"Thanks to your team for working with us on no notice. Your technicians were very helpful, professional and were the reason we got through the project…"

Raymond K.

Director of IT / Retailer

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Resources

Along with the many products and services that we offer at Entre, however, we also offer specific resources to our clients that directly contribute to the success of their technology usage. Some of those resources include: Data Center Specialists Desktop Specialists Network

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Entre Computer Center

Entre Computer Center
138 Memorial Avenue
West Springfield, MA 01089
www.go2entre.com

Sales Department
Email Us

Phone:(413)-736-2112
Fax: (413)-731-0664

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